Privacy Policy
Last updated: October 2026
1. Who We Are
UK Travel Bridge ("we", "us") is a UK-based travel agency. This policy explains how we collect and use personal information when you visit our website or use our services.
2. Information We Collect
- Enquiry details you submit through our forms, including flight requests, callback requests and contact messages.
- Contact details such as your name, email address and phone number.
- Newsletter subscriptions (email address only).
- Technical data such as your IP address and browser type, collected for security and site performance.
3. How We Use Your Information
- To respond to your enquiries and arrange the travel services you request.
- To send you a confirmation of any request you make.
- To send our newsletter, only if you have subscribed (you can unsubscribe at any time).
- To improve our website, prevent fraud and keep our systems secure.
4. Legal Basis
We process your information where it is necessary to provide the service you have requested (contract), where you have given consent (e.g. newsletter subscription), or where we have a legitimate interest in running and improving our business.
5. Sharing Your Information
We only share your information with travel suppliers (airlines) where necessary to arrange your booking, and with service providers who help us operate our website and email systems. We never sell your personal data.
6. Data Retention
We keep enquiry records for as long as reasonably needed to provide our services and meet legal obligations. Newsletter subscribers can request removal at any time.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal data, and to object to processing. To exercise any of these rights, contact us at info@uktravelbridge.co.uk.
8. Cookies
Our website uses essential cookies to keep your session secure and remember temporary form state. We do not use advertising or tracking cookies on this site.
9. Security
We use industry-standard measures - including encrypted connections, hashed passwords and prepared database queries - to protect the information you share with us.